OneSBB Meeting Points (Leadership Dialogues) on Diversity and Respect

#breakthebias #flexhybridworking #inclusion

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Initial Situation

SBB established the Meeting Points in 2020 to foster leadership dialogues. This year, the focus is on diversity and respect, and we consciously emphasize these topics. Around 1,000 leaders participate voluntarily to learn from one another in groups of about 30 people and gain new impulses for their leadership work. Registration takes place via the LMS on a “first-come, first-served” basis.

Action

We focused on inclusion by starting with a brief learning journey that introduced the value of diversity, unconscious biases, and the concept of diversity. During the meeting, top executives lead the discussions, emphasizing various perspectives: individual perspectives (e.g., becoming aware of and reflecting on biases), team perspectives (supported by prepared cases), and the company’s perspective (the benefits of diversity and inclusion for the organization).

Outcome

The meetings are scheduled from April to October 2025. We aim to enhance the reflective abilities of our leaders by addressing unconscious biases, discussing cases, and tackling challenges faced by diverse teams. We hope to foster empathy and raise awareness around these topics. By increasing attention to issues of diversity and inclusion, we aim to reduce discrimination within the organization. The outcomes will be evaluated through participant feedback.


 

This Best Practice was first published in the Gender Intelligence Report 2025.

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Initial Challenge

The challenge is creating awareness that diversity is a value-add and inclusion is essential for realizing business value. Trainings are controversial, but peer frameworks work well, enhancing skills in reflection, empathy, responsibility, and sharpening focus. Developing conflict resolution skills and leading mixed teams are crucial to harnessing diversity’s benefits. Although voluntary, the framework is established, and filling 1000 spots is no issue.

Goals

Meeting Points One SBB aligns with SBB strategy goals and the One SBB cultural movement. A key goal is “utilize diversity value-addingly,” focusing on respect this year. Hence the title: “Live diversity respectfully, shape the future together,” filling leadership frameworks. The largest is Meeting Point OneSBB, which is focused on inclusion. A constant goal is integrating topics into existing structures, processes, including conflict resolution and mixed team leadership.

Approach

Meeting Points OneSBB are communicated across all leader channels, well-established, and participation is valued. Feedback shows high demand for peer frameworks and exchange, allowing leaders to discuss difficult situations, especially regarding conflict resolution and mixed team leadership. Moderated by corporate leadership and peers, signaling broad support.

“The topic of “diversity and inclusion” is supported by management and is important for SBB’s long-term success.” – Workshop Participant

“It has significantly broadened my perspective on the subject. That was very positive for me and surprised me.” – Workshop Participant

Result

The result is ongoing inclusion discourse and reflection within the company. Reflecting on situations, we aim to address microaggressions and sexism by raising awareness of minorities and sensitive statements. Equity discussions on equality and equal treatment are strong, aiming to foster fairness awareness and support for inclusion, including conflict resolution and mixed team leadership skills.


 

What else is the company offering?

SBB has strategically anchored Diversity and Inclusion (D&I) in its corporate strategy, with the aim of having two women on every management board by 2030. We are continually working to create an inclusive working environment. Another focus is on cultural development and the promotion of equal opportunities and work-life balance. That’s why we are focusing on flexible working models, co-lead and partnerships such as Profawo. There are also mentoring and talent programs with a high proportion of women, as well as the integration of D&I topics into our efforts processes.


 

Information & Contact

For more information about this Best Practice, reach out to the author:

Sabine Lehner
Lead Diversity & Inclusion
sabine.lehner@sbb.ch

Sabine Lehner SBB

Sandra Rüegsegger
Expert Culture, Diversity & Inclusion
sandra.rueegsegger@sbb.ch

Sandra Rüegsegger SBB

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