Career returnees at Swiss Re

#breakthebias #recruitment #inclusion

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Initial Situation

As demographic shifts continue to reshape the talent landscape, attracting and retaining future-ready talent has never been more critical. Swiss Re is investing in an inclusive culture – one that looks beyond traditional talent pools.

Career breaks are increasingly common, taken for a range of personal or professional reasons.
Yet returning to work after a break often comes with barriers. At Swiss Re, we recognize these challenges and the untapped potential within this talent pool.

Action

We developed the Career Returnees at Swiss Re initiative with our ambition in mind: inclusion, fairness, empowerment, and business impact.
Built on four pillars:

  1. Open positions for Returnee -Career Returnees are invited to apply to all open positions at Swiss Re.​
  2. Equal pay for equal work -We are committed to equal pay for equal work. Returnees are paid fairly in accordance with their skills and expertise.​
  3. Development opportunities -We provide development opportunities for returnees to network with colleagues, engage in mentoring and learning on the job.​
  4. Flexible work options -We offer flexible working through our Own the Way You Work principles.​

Outcome

Launched in July 2024, the initiative has welcomed over 62 employees across multiple global (12 countries) locations:
• Career breaks are not limited by gender
• Career breaks occur at all career stages
• Returnees integrate and deliver quickly
• Career breaks are a global phenomenon
• Onboarding experience: 92% satisfaction in the survey
• Upskilling and refresher training: 82% satisfaction rating in the recent survey.


 

This Best Practice was first published in the Gender Intelligence Report 2025.

Read the full Best Practice

Initial Challenge

As demographic shifts continue to reshape the talent landscape, attracting and retaining future-ready talent has never been more critical. To remain competitive and deliver value to our people, clients, and shareholders, Swiss Re is investing in an inclusive culture – one that looks beyond traditional talent pools. One such pool includes professionals seeking to re-enter the workforce after a career break. Career breaks are increasingly common, taken for a range of personal or professional reasons such as childcare, caregiving, health, personal development, or other life events. These breaks can happen at any stage in a career and may last from a few weeks to several years. Yet returning to work after a break often comes with barriers: limited flexible roles, outdated perceptions of recent experience, or recruitment processes that don’t reflect the returnee’s reality. At Swiss Re, we recognize these challenges and the untapped potential within this talent pool.

Goals

Our goal was to provide a solution to empower professionals returning to the workforce and support their transition. Through a dedicated programme, we aimed to:

  • Broaden our talent pipeline by welcoming skilled individuals back into the reinsurance industry.
  • Attract candidates with career gaps, offering an alternative entry point into our organisation.
  • Equip hiring managers with tools and guidance to engage effectively with returnees.
  • Foster an inclusive environment where all employees can thrive, regardless of their career journey

Approach

The Career Returnee initiative is built on four key pillars:

  • Fair pay and inclusive opportunities: We designed a programme that ensures equal pay for equal work, with returnees compensated based on their skills and experience. In addition, we offer development opportunities, mentoring, on-the-job learning, and access to networking—all within our flexible working framework.
  • Inclusive recruitment practices: We explicitly advertised all roles as open to career returnees, Applicants can self-identify as returnees
  • Internal awareness and manager support: We ran internal campaigns to raise awareness and developed a toolkit for hiring managers to guide them in recruiting and supporting returnees effectively.
  • External outreach and candidate engagement: A targeted external campaign promoted the initiative to potential returnee candidates, encouraging applications and showcasing the benefits of joining Swiss Re.

“I stopped working to pursue an MBA in IE business school in Madrid. I think that stopping your career is a tough decision because it brings lots of uncertainty to your life. In my case, it was not only about earning a salary, but also about where I was going to live after my master’s degree, in which industry, or even if I would like my new role. The most rewarding part of returning is that most of that uncertainty vanished after I accepted offer to join Swiss Re.” – Santiago Gutierrez, 31 years

“A lot of people going through a career break have questions about how they will cope in their career and in the corporate office, knowing that the world is changing so fast. Fortunately, I had a very good onboarding programme, taking you through the full life cycle of the experience for you to get through the domain, the technology of skilling and then giving you the opportunity to quickly learn on the job and build on it.” – Nageshwar Rao Chukka, Engineering Director TA Digital & Tech L&H Re, a career returnee

Result

The benefits are clear: by engaging this underrepresented talent group, we gain access to a diverse and experienced pool of professionals while addressing talent shortages in critical areas. Launched in July 2024, the initiative has welcomed over 57 employees across multiple global (11 countries) locations. Insights into career breaks and professional reintegration:

  • Career breaks are not limited by gender: successful hires among both men and women.
  • Career breaks occur at all career stages: Returnees have joined us at junior, mid, and senior levels.
  • Returnees integrate and deliver quickly: Career returnees are integrating effectively, with no noticeable delay in performance or contribution.
  • Career breaks are a global phenomenon: Around 10% of applicants self-identified as returnees, from across the countries where Swiss Re operates.
  • Onboarding experience: 92% satisfaction in the survey.
  • Upskilling and refresher training: 82% satisfaction rating in the recent survey.

 

What else is the company offering?

We pride ourselves on creating an inclusive culture in an international environment where innovation and development are at the forefront. That’s one reason our motto is ‘we’re smarter together.”

Inclusive culture | Swiss Re

Fostering Inclusive Behaviors
We equip our leaders and people with the tools and skills to recognize bias, embrace diverse perspectives, and make inclusion part of everyday work. A key focus is strengthening inclusion literacy across the company, especially among people leaders.

Inclusive People Practices at Swiss Re
We ensure our core people practices provide equal opportunities and access for all. These include, among others:

Empowering Communities
We foster connection, community, and inclusion through our Employee Resource Groups (ERGs). These employee-led networks are open to all employees and offer spaces for dialogue, support, and shared learning – spanning a wide range of identities and interests, from gender and culture to mental health and working parents.


 

Information & Contact

For more information about this Best Practice, reach out to the author:

Shachi Irde
Vice President, DEI Manager, Group Human Resources
shachi_irde@swissre.com

Sachi Irde

Bongiwe Mncube
DEI & Culture Lead
bongiwe_mncube@swissre.com

Bongiwe Mncube

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